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Production
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Quality Documentation |
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QUALITY:
Cool Industries is heading towards quality documentation and other groundwork is being done to achieve this milestone.
QUALITY SYSTEMS DEPARTMENT:
The Company achieved ISO 9001:Certificate by June 2000.
AFTER SALES DEPARTMENT:
Resolves 100% customer complaints within 48 hours.
SALES DEPARTMENT:
Maintains 75% ~ 80% share of Deep Freezer sold in the market.
- Increased the sale of refrigerators by 40% ~ 45%.
- Launch our new products split Air Conditioners, Washing Machines,
- Microwave Ovens and other domestic appliances with aggressive
advertising support.
PRODUCTION DEPARTMENT:
It aims to Reduce Wastage by 2% in Production Sections.
COMPANY QUALITY POLICY:
We believe in timely provision of cost effective & quality products to achieve complete satisfaction of our valued customers while maintaining our efforts for constant improvement of our quality and services through research and development as per customer need.
We are committed to improve our skills in all areas to achieve excel by providing the best working environment and training for the development of our Human Resources.
QUALITY IN PRODUCT:
Product quality and reliability are the hallmark of all WAVES products manufactured and marketed by Cool Industries (Pvt.) Limited. The company has earned the reputation of a professional enterprise engaged in the manufacture of quality products by understanding specific customer needs and obtaining their satisfaction.
QUALITY IN PEOPLE:
The whole management, staff and workers are fully committed to achieve the best quality, both in appliances and After Sale services under the guidance of CE, Mr. Javed Butt. Our engineering and supervision staff includes highly qualified engineers and polytechnic operators ensuring quality in the manufacturing of the appliances at all levels and all the sales staff is vastly qualified and trained to perform special tasks.
QUALITY IN SERVICE AND COMMITMENT TO OUR CUSTOMERS:
Keeping in mind our over-riding commitment to our valued customers, we pay special attention to the quality of after sales support to dealers, and service to the valued customers. A comprehensive network of over 500 authorized WAVES dealers and service centers are fully geared up to meet all customers’ needs.
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Production & Inventory Cycle |
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Cool Industries (Pvt) Ltd. has highly skilled and professional engineering and technical team coupled with the most advance and state-of-the-art manufacturing facilities. These professional and technical qualities enabled Cool Industries to capture a substantial share of the market.
The advance nature of our manufacturing & marketing cycle has led us to develop the most sophisticated and highly effective, material ordering and inventory management system saving cost and cutting financial overheads as well.
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Research & Development |
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The Research and Development in Cool Industries is supported by state-of-the-art environment, with high-tech & fully computerized CNC machines with computer aided design facilities. The continuous updating and advance-training sessions held under Human Resource Development Programs are the key strengths of our Research and Development Department.
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Future Business Startegy |
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The company is continuously diversifying its line of business. New products as well as new models of the existing products are launched at frequent intervals. Also the updates to the existing models are also made by Research and Development Department regularly. The manufacturing of upright deep freezer and addition of more sizes in deep freezers and refrigerators are the recent successful projects.
The company also keeps the keen interest in internationals affairs like depletion of the Ozone Layer. The company is actively pursuing the development of alternative technologies and methods in the manufacturing process to trim down the use of CFC gases and refrigerants and hopefully the company will achieve the targets set out by Montreal Protocol for conversion to Zero ODP technologies in a short time.
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